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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janine Curtis

October 27, 2025

5  out of  5
rating by Janine Curtis
"I was pleasantly impressed by the way my inquiry was handled! It means a great deal to me as I was inquiring about Homeowners Insurance. The previous company I was with lacked in the customer care. What a difference when I contacted Connie team by phone and really they were so informative. Maya was so detailed about what my home and property when assessing and it alleviated so much in my anxiety! I immediately could sense that I was valued and respected as a future customer. I was especially pleased as the whole process was fluid!! I’m so happy and pleased. I really think anybody else is locally looking for homeowners or any kind of insurance. Please look them up. It’s funny because my first job here in Frederick when I did move here over 20 years ago my boss was using Connie as an insurance agent and her hair salon and it’s funny how things come around full circle"
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Amanda Klipp

October 24, 2025

5  out of  5
rating by Amanda Klipp
"Maya was so incredibly helpful knowledgeable!! Insurance shopping is awful and she quite literally made it an enjoyable experience! Cannot recommend her enough. Also the office is quite charming!!"
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Sarah Beland

October 23, 2025

5  out of  5
rating by Sarah Beland
"Maya was great and answered all of the questions I had! She made understanding policies easy and thoroughly explained everything!"
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M. K.

October 23, 2025

5  out of  5
rating by M. K.
"On the recommendation of a friend, I switched to Connie Snook's State Farm Insurance Agency and I am very happy I did. They are wonderful to work with. The staff is very professional, knowledgeable, and pleasant. Katie was a dream to work with assisting me in meeting my insurance needs with thorough explanations of options, patience in answering all my questions, and efficiency in providing me a quote. In this day and age where customer service is typically either non-existent or very poor, I have been delighted to find the customer service at this agency extremely responsive and proficient. I would recommend this insurance agency and Katie to anyone who values expertise and exceptional customer service."
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Steve Koster

October 22, 2025

5  out of  5
rating by Steve Koster
"Working with Connie Snook’s State Farm agency has been an exceptional experience. I’ve had the pleasure of working directly with Katie, whose professionalism, expertise, and approachable demeanor make her a standout representative. She takes the time to understand your individual needs and diligently works to identify the most suitable policy options. Katie consistently follows through on her commitments—if she says she’ll call the next day, she does so without fail. Her reliability and dedication to client service are truly commendable."
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Dimitri Foundas

September 11, 2025

5  out of  5
rating by Dimitri Foundas
"the employees were extremely helpful and professional and prepared"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tabby Warnert

September 10, 2025

5  out of  5
rating by Tabby Warnert
"Kathy is absolutely wonderful to deal with! Everything I need, she takes care of right away!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cyrus Shern

August 21, 2025

5  out of  5
rating by Cyrus Shern
"Maya was very helpful and was able to assist me quickly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mrs.V_ Custis

August 8, 2025

1  out of  5
rating by Mrs.V_ Custis
"BUYER BEWARE! Got a quote a week ago, switched my policy, and the bill has already gone up 60.00. That’s a 25% increase from the quote to my first bill. 😳"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Alexis Brady

August 6, 2025

5  out of  5
rating by Alexis Brady
"I had an amazing experience working with Maya Brady at State Farm! She was incredibly helpful and knowledgeable when it came to updating my policy. Maya took the time to walk me through all my options, answered all my questions with patience, and made sure I fully understood everything before moving forward. Her professionalism and kindness made the whole process smooth and stress-free. I truly appreciate her dedication to excellent customer service—thank you, Maya!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabrielle Browne

August 6, 2025

5  out of  5
rating by Gabrielle Browne
"Maya Brady has been so helpful! Would highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andy Hart

August 5, 2025

5  out of  5
rating by Andy Hart
"Personable, easy to work with and competitive rates. After a horrible experience with Geico, Katherine relieved so much stress from my wife and I."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brooke Sanchez

July 28, 2025

5  out of  5
rating by Brooke Sanchez
"Smooth and quick process getting my policy set up. Great service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brooke Bailey

July 28, 2025

5  out of  5
rating by Brooke Bailey
"Sam helped me set up a life insurance policy and she was fantastic! It was my first time setting up this kind of policy, but Sam made it easy and helped me clearly understand what the process would look like and what would be expected of me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brooke Sanchez

July 28, 2025

5  out of  5
rating by Brooke Sanchez
"Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Breeanna Davis

June 24, 2025

5  out of  5
rating by Breeanna Davis
"Katie was very sweet and took the time to explain the different insurances for my needs!!! Absolutely loved the service!"
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Chris Corbett

June 12, 2025

5  out of  5
rating by Chris Corbett
"Connie Snook's State Farm agency is fantastic to work with. The staff are friendly, knowledgeable and extremely helpful. Thank you for taking care of my home, auto, umbrella, and life insurance needs and making everything so easy!"
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Heather B

June 12, 2025

5  out of  5
rating by Heather B
"I had a claim after a deer decided to run into my front quarter panel. Kathy handled the claim promptly! Everything I needed was setup quickly so I could address it on my schedule! I definitely recommend this company!"
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Heather Bartlett

June 12, 2025

5  out of  5
rating by Heather Bartlett
"Kathy is a wonderful person to work with. She listens to your needs and is not just there for the sale. She has a welcoming personality and makes you feel very comfortable. Her speciality is life insurance but I 100% recommend working with her, not only for life insurance but for all of your insurance needs."
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Kevin Rickerd

June 11, 2025

5  out of  5
rating by Kevin Rickerd
"This place always has wonderful service."
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Jeremiah Welty

June 7, 2025

5  out of  5
rating by Jeremiah Welty
"Maya B. was very thorough, helpful, and ensured that every aspect of my auto insurance needs were met. Very professional and pleasant to work with!"
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Ashlyn Hurley

June 3, 2025

5  out of  5
rating by Ashlyn Hurley
"Maya was super helpful and was able to assist me quickly. I appreciate the clear communication!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LegacyKiwi

June 3, 2025

5  out of  5
rating by LegacyKiwi
"This place was great to work with. I worked with Chris and he made it easy and clear for me when he helped me set up my auto insurance for my new car! I was really excited to have it setup so fast so I could get on the road and Chris made this experience super smooth!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JiggyCheeseDog

June 3, 2025

5  out of  5
rating by JiggyCheeseDog
"Chris was very helpful, he helped add me to my parent’s insurance the same day I got my license!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Iggy

June 2, 2025

5  out of  5
rating by Iggy
"The people there are so friendly! I use State Farm for my renter’s and life insurance and they have been fantastic! I recommend asking for Katie, she has been especially nice and patient when I have a lot of questions! Everyone there seemed really helpful last time I was in!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"