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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Strine

March 21, 2026

5  out of  5
rating by Amy Strine
"All of the staff are helpful, knowledgeable, and very professional. Always willing to explain to make sure you understand policies and premiums. Definitely would recommend Connie Snook and her staff! Outstanding!"
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Carol Wiley

March 12, 2026

5  out of  5
rating by Carol Wiley
"Everyone I have contact with in Connie Snooks Office is very polite and professional. Will long is alway so helpful and takes time with me to answer any questions I have. Recently they reached out to just go over my insurance I have with them and make sure I had everything I needed and offered any additional services I may need. They are not pushy and persistent. If you are looking for insurance, State Farm with Connie Snook's Office is a great option. I highly recommend."
We responded:
"We truly appreciate the kind words, Carol! Our State Farm team always strives to do our best — thank you for noticing. Connie Snook - State Farm Insurance Agent"
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tabby warnert

March 10, 2026

5  out of  5
rating by tabby warnert
"Kathy is awesome, always takes care of everything we need."
We responded:
"We appreciate your trust in us, tabby! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our State Farm office. Connie Snook - State Farm Insurance Agent"
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S C

March 9, 2026

5  out of  5
rating by S C
"I am so thankful for Connie Snook and her team. Will had been working with me for months, calling to check in and see whether he could get me a better rate. This time State Farm was the best rate available saving me hundreds of dollars on my policy. Will walked me through the process in a completely honest and professional way !"
We responded:
", we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Connie Snook - State Farm Insurance Agent"
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Cris Castillo

March 4, 2026

5  out of  5
rating by Cris Castillo
"I often deal with Maya when calling in and every time it is a smooth and very nice transaction. Definitely the best insurance experience I’ve had working with this office."
We responded:
"You rock,Cris! We appreciate your support and your positive review. Connie Snook - State Farm Insurance Agent"
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Janelle Guglielmini

February 25, 2026

5  out of  5
rating by Janelle Guglielmini
"I’ve trusted this local State Farm team for years. They make everything simple, convenient, and stress-free. Great communication and always willing to go above and beyond. Highly recommend!"
We responded:
"Thanks for the 5 stars, Janelle, and for being part of our Frederick community! Connie Snook - State Farm Insurance Agent"
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Andy Roy

January 12, 2026

5  out of  5
rating by Andy Roy
"Great folks and very helpful. Local business that cares"
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Kara Durbin

November 28, 2025

5  out of  5
rating by Kara Durbin
"I had such a great experience working with Katie! She helped me understand all of my life insurance options and made the entire process simple. She was patient, knowledgeable, and took the time to answer all of my questions. I was able to pick the best plan for me and my family with her help. I highly recommend her and this office for anyone looking for a caring and professional insurance company!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anthony Boykin

November 26, 2025

5  out of  5
rating by Anthony Boykin
"Everytime I come in they are all so warm and welcoming. I Have had 0 issues with this crew and they are always looking out for my best interest. Definitely recommend working with Connie Connie Snook for all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janine Curtis

October 27, 2025

5  out of  5
rating by Janine Curtis
"I was pleasantly impressed by the way my inquiry was handled! It means a great deal to me as I was inquiring about Homeowners Insurance. The previous company I was with lacked in the customer care. What a difference when I contacted Connie team by phone and really they were so informative. Maya was so detailed about what my home and property when assessing and it alleviated so much in my anxiety! I immediately could sense that I was valued and respected as a future customer. I was especially pleased as the whole process was fluid!! I’m so happy and pleased. I really think anybody else is locally looking for homeowners or any kind of insurance. Please look them up. It’s funny because my first job here in Frederick when I did move here over 20 years ago my boss was using Connie as an insurance agent and her hair salon and it’s funny how things come around full circle"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amanda Klipp

October 24, 2025

5  out of  5
rating by Amanda Klipp
"Maya was so incredibly helpful knowledgeable!! Insurance shopping is awful and she quite literally made it an enjoyable experience! Cannot recommend her enough. Also the office is quite charming!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Beland

October 23, 2025

5  out of  5
rating by Sarah Beland
"Maya was great and answered all of the questions I had! She made understanding policies easy and thoroughly explained everything!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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M. K.

October 23, 2025

5  out of  5
rating by M. K.
"On the recommendation of a friend, I switched to Connie Snook's State Farm Insurance Agency and I am very happy I did. They are wonderful to work with. The staff is very professional, knowledgeable, and pleasant. Katie was a dream to work with assisting me in meeting my insurance needs with thorough explanations of options, patience in answering all my questions, and efficiency in providing me a quote. In this day and age where customer service is typically either non-existent or very poor, I have been delighted to find the customer service at this agency extremely responsive and proficient. I would recommend this insurance agency and Katie to anyone who values expertise and exceptional customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Koster

October 22, 2025

5  out of  5
rating by Steve Koster
"Working with Connie Snook’s State Farm agency has been an exceptional experience. I’ve had the pleasure of working directly with Katie, whose professionalism, expertise, and approachable demeanor make her a standout representative. She takes the time to understand your individual needs and diligently works to identify the most suitable policy options. Katie consistently follows through on her commitments—if she says she’ll call the next day, she does so without fail. Her reliability and dedication to client service are truly commendable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dimitri Foundas

September 11, 2025

5  out of  5
rating by Dimitri Foundas
"the employees were extremely helpful and professional and prepared"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tabby Warnert

September 10, 2025

5  out of  5
rating by Tabby Warnert
"Kathy is absolutely wonderful to deal with! Everything I need, she takes care of right away!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cyrus Shern

August 21, 2025

5  out of  5
rating by Cyrus Shern
"Maya was very helpful and was able to assist me quickly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mrs.V_ Custis

August 8, 2025

1  out of  5
rating by Mrs.V_ Custis
"BUYER BEWARE! Got a quote a week ago, switched my policy, and the bill has already gone up 60.00. That’s a 25% increase from the quote to my first bill. 😳"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Alexis Brady

August 6, 2025

5  out of  5
rating by Alexis Brady
"I had an amazing experience working with Maya Brady at State Farm! She was incredibly helpful and knowledgeable when it came to updating my policy. Maya took the time to walk me through all my options, answered all my questions with patience, and made sure I fully understood everything before moving forward. Her professionalism and kindness made the whole process smooth and stress-free. I truly appreciate her dedication to excellent customer service—thank you, Maya!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabrielle Browne

August 6, 2025

5  out of  5
rating by Gabrielle Browne
"Maya Brady has been so helpful! Would highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andy Hart

August 5, 2025

5  out of  5
rating by Andy Hart
"Personable, easy to work with and competitive rates. After a horrible experience with Geico, Katherine relieved so much stress from my wife and I."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brooke Sanchez

July 28, 2025

5  out of  5
rating by Brooke Sanchez
"Smooth and quick process getting my policy set up. Great service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brooke Bailey

July 28, 2025

5  out of  5
rating by Brooke Bailey
"Sam helped me set up a life insurance policy and she was fantastic! It was my first time setting up this kind of policy, but Sam made it easy and helped me clearly understand what the process would look like and what would be expected of me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brooke Sanchez

July 28, 2025

5  out of  5
rating by Brooke Sanchez
"Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Breeanna Davis

June 24, 2025

5  out of  5
rating by Breeanna Davis
"Katie was very sweet and took the time to explain the different insurances for my needs!!! Absolutely loved the service!"